Shipment Policy

HOW LONG DO I NEED TO WAIT BEFORE I CAN OPEN MY PACKAGE?

Orders shipped within the Benelux have an expected time of shipping is 2-3 working days. International orders might take up to 5-8 working days. The expected delivery time differs per shipping location. Timescale is indicated in working-days, which means that weekend and holidays should not be taken into consideration.

WHAT ABOUT THE STATUS OF MY ORDER?

Short after your order has been shipped, we will send the track & trace info and how to trace via email.

DO I PAY FOR SHIPPING?

Yes, the cost depends on your location and order total. Below is an indication of the shipping costs:

Free Shipping over 100 EURO
Shipping costs EUR 1: € 15
Shipping costs EUR 2: € 20
Shipping costs EUR 3: € 25
Shipping WORLD: € 30

Shipping costs EUR 1:
Belgium
Denmark (excl. Faroe Islands and Greenland)
Germany
France (incl. Corsica and Monaco)
Italy (excl. San Marino and Vatican City)
Luxembourg
Austria
Spain (incl. Balearic Islands, excl. Canary Islands)
United Kingdom (excl. Gibraltar and Channel Islands)
Sweden

Shipping costs EUR2:
Bulgaria
Estonia
Finland
Hungary
Ireland
Croatia
Latvia
Lithuania
Poland
Portugal (incl. Azores and Madeira)
Romania
Slovenia
Slovakia
Czech Republic

Shipping costs EUR3:
Albania
Andorra
Bosnia and Herzegovina
Canary Islands
Cyprus
Faroe Islands
Gibraltar
Greece
Greenland
Iceland
The Channel Islands
Kosovo
Liechtenstein
Macedonia
Malta
Moldavia
Montenegro
Norway
Ukraine
San Marino
Serbia
Turkey
Vatican
Belarus
Switzerland

World shipping:

All other countries (incl. Russia)

DO YOU SHIP TO MY COUNTRY?

Key Moments sends its orders to any location where orders are placed by our customers. In case you do not manage to place an order to your preferred delivery address, please contact to info@keymoments.eu