HOW LONG DO I NEED TO WAIT BEFORE I CAN OPEN MY PACKAGE?
Orders shipped within the Benelux have an expected time of shipping is 2-3 working days. International orders might take up to 5-8 working days. The expected delivery time differs per shipping location. Timescale is indicated in working-days, which means that weekend and holidays should not be taken into consideration.
WHAT ABOUT THE STATUS OF MY ORDER?
Short after your order has been shipped, we will send the track & trace info and how to trace via email.
DO I PAY FOR SHIPPING?
Yes, the cost depends on your location and order total. Below is an indication of the shipping costs:
Shipping costs EUR 1: € 15
Shipping costs EUR 2: € 20
Shipping costs EUR 3: € 25
Shipping WORLD: € 30
Shipping costs EUR 1:
Denmark (excl. Faroe Islands and Greenland)
France (incl. Corsica and Monaco)
Italy (excl. San Marino and Vatican City)
Spain (incl. Balearic Islands, excl. Canary Islands)
United Kingdom (excl. Gibraltar and Channel Islands)
Shipping costs EUR2:
Portugal (incl. Azores and Madeira)
Shipping costs EUR3:
Bosnia and Herzegovina
The Channel Islands
All other countries (incl. Russia)
DO YOU SHIP TO MY COUNTRY?
Key Moments sends its orders to any location where orders are placed by our customers. In case you do not manage to place an order to your preferred delivery address, please contact to firstname.lastname@example.org